by Sara Jayne Slocombe | 2 Sep 2025 | Newsletter
Last week, we looked at several ideas for what you can optimize for in your business, and how to start that with clearly communicating it to your team. The next level is to dive into your data. This week, why don’t you check your fulfilment statistics and see if you...
by Sara Jayne Slocombe | 26 Aug 2025 | Newsletter
awash in examples of unethical data use. I need to pin my colours to the mast here in case you’ve missed it: I’m only interested in ethically using data. Ethics are, of course, highly subjective and personal, but here are some indicators that what you’re doing could...
by Sara Jayne Slocombe | 19 Aug 2025 | Newsletter
Recently, in my networking, I met someone who is semi-retired. He’s crystal clear about what kind of work he finds interesting enough to take on, who he wants to work with, what drives him, what level of bureaucracy he’ll tolerate, and much more. He pulled no punches...
by Sara Jayne Slocombe | 12 Aug 2025 | Newsletter
We all have one. A busybody neighbour. Always sticking their nose into stuff that doesn’t concern them. Mine also has a really annoying voice that carries – not so that you can hear what he’s saying exactly, but a bit like the drone of bagpipes, it drills into your...
by Sara Jayne Slocombe | 5 Aug 2025 | Newsletter
I was speaking to a membership business owner recently who’s recently brought in a CRM. Obviously, I was fascinated to hear all about the transformation! But this one bit jumped out at me that I thought might resonate with you. She told me: “We thought retention was...
by Sara Jayne Slocombe | 29 Jul 2025 | Newsletter
Another day, another misadventure in data and statistics is in the news. This time, Ofqual has worked out that it massively exaggerated the number of students getting exam assistance since 2014. Previously, Ofqual had said that 30% of students were approved for extra...
