by Sara Jayne Slocombe | 10 Jun 2025 | Newsletter
I currently have 6 left socks. All their mates have developed holes over the past couple of months – all in the same place, in the ball of the foot. I don’t know why only the right ones are going (or at least, are going first). Maybe there’s something rubbing just...
by Sara Jayne Slocombe | 3 Jun 2025 | Newsletter
When I was about 7 or 8 years old, my dad bought an Apple Mac. I think it was around 1988. I forget the exact model, but it looked a lot like this. Back then, Apple Just Worked. (probably ™) And when it didn’t work, Apple sent an engineer to us – a 6-hour drive each...
by Sara Jayne Slocombe | 27 May 2025 | Newsletter
Every metric is a proxy for what’s happening in the real world. Some are better, some are worse. For a long time, I worked as a hotel receptionist. At one property, we had a panic button to summon the police, tucked under the cupboards, in the toe kick space, to press...
by Sara Jayne Slocombe | 20 May 2025 | Newsletter
✨ Numbers can dazzle, even blind. ✨ I recently ran across a LinkedIn post from someone who’d run a “Pricing for Profitability” session at a show for IT Managed Service Providers (MSPs). He was aghast that 85% of the IT MSPs in the room had a service offering for under...
by Sara Jayne Slocombe | 13 May 2025 | Newsletter
I love a good spreadsheet. I currently have 844 Excel workbooks in my personal files. (That’s outside my work files, which have another 1,875.) Spreadsheets are more than just grids of words and numbers. They’re useful tools to help us analyse, plan, and face the...
